Good to Know

FAQ & Shop Policies

Shop Policies

Returns & Exchanges

Non-personalized products can be returned. The buyer is responsible for the cost of shipping the item back to us. Because all of our products are made shortly after an order is placed, non-defective returns are subject to a 25% restocking fee.

Cancellations

Cancellations are not accepted more than 5 hours after an order is placed.

Frequently Asked Questions

Can I change the shipping address for my order?

Please double check your shipping address during the checkout process. Unfortunately, we are unable to change it once the order is placed.

How quickly can you ship my order?

All turnaround times are listed on the individual product pages. Most turnaround times are roughly 3–5 days, but we also offer rush orders for next-day turnaround.

What is your returns/exchanges policy?

Non-personalized products can be returned. The buyer is responsible for the cost of shipping the item back to us. Because all of our products are made shortly after an order is placed, non-defective returns are subject to a 25% restocking fee.

Can I make changes to my order after submitting it?

We have very quick turnaround times, so your order is made very shortly after you place it. If your order hasn’t been made yet, we can certainly adjust it for you. If it has already been made, we won’t be able to change the order.